Legal

Terms and conditions of our site and its partner stores.

Welcome to our shop. Please review the following terms, which govern your use of this website, and note that the very fact of using our website indicates that you accept the following terms and our General Terms and Conditions of Sale (T&Cs).

When you choose us, you can be sure of optimal satisfaction and service.
The trademark license of this site is based on a quality charter, services, and a selection of licensees, technical and competent professionals, promoting premium products and the Brand. The customer has a wide choice of major brands where you can certainly find what you are looking for.

The entire site is subject to international copyright and intellectual property law.
All reproduction rights are reserved, including iconographic and photographic representations.
The general presentation of the site is original and also protected.
You are therefore not allowed to reproduce the HTML code of the pages of this server for the purpose of public distribution.
The reproduction of all or part of this site on any medium whatsoever is strictly forbidden without express authorization.
All trademarks mentioned are registered by their respective owners.

The shop does not guarantee the accuracy of the information appearing on and/or accessible through this website. Particularly with regard to the photographs representing the products, they are not contractual.

The CosyFox website is published by the company Cosmovea - CosyFox, Société par Actions Simplifiée located in Paris (75008) - France and registered with the Paris Trade and Companies Register under number 909 236 788.

Postal address: Cosmovea - CosyFox, 1 rue de Stockholm, 75008 Paris - France
APE Code: 4690Z

CosyFox is a registered trademark.
Site: www.cosyfox.com

Contact: Our customer service is at your disposal to advise you on our products or register your order from Monday to Friday from 9:00 a.m. to 6:00 p.m. via our "contact form" or by "telephone" which you will find at the bottom and top of each page of the site in the "Contact us" tab.

Web Agency & Publishing: Media Consulting Publications - Paris.
Host: Media Consulting Publications - Infomaniak - So You Start - OVH and partners - 2 rue Kellermann - 59100 Roubaix – France.

The information set out below leads to the relationships between, on the one hand, the Distributor/Online Shop, and on the other hand any person or company "referred to as the Client" wishing or having made a purchase or using products offered and supplied by the distribution network of the brands and products offered on the store.
« Customer " means Buyer or User, Individual or Professional.
The Legal Notice is published by the Distributor and its Online shop.

About the website.
Payments made by credit card are secure: all the information provided by the customer is fully managed by the bank, and no data (card number/expiry date/code) passes through the online store.

I. Protection of personal data.
The online store strictly applies the law 78-17 of 6 January 1978 relating to "data processing, files and freedoms" as well as the ethical principles derived from it with regard to the personal information that you may be required to communicate to us in the context of an order placed on our website.

1. Disclosure of personal data to third parties
The Personal Data collected when you register for the newsletter, the auctions, the creation and submission of written comments, (including photographs and videos) is used for the purpose of identifying the authors. Unless expressly authorized by you collected on the Site, your Personal Data is not transmitted to third parties.

2. Right of access and rectification of transmitted data
As provided for in Article 34 of the French Data Protection Act of 6 January 1978, you have the right to access, modify, rectify and delete data concerning you. You can exercise this right by contacting us via our " Contact form " or " telephone which you will find at the bottom and top of each page of the site in the "Contact Us" tab.

3. Requirements of the CNIL.

The automated collection and processing of personal and nominative information and the recipients of this information comply with the requirements of the CNIL.

4. Unsubscribing
You have the option to unsubscribe at any time either by clicking on the link present in all emails.

II. GDPR

The protection of your personal data is important to us. We are committed to only collecting data that we do not need to provide you with an optimal service, to ensure privacy and security, We need services and for the exercise of your rights over your data. Our first commitment is to comply with the applicable data protection legislation and the General Data Protection Regulation (also known as the GDPR) and the so-called "Data Protection Act" of 6 January 1978 as amended.

This policy sets out the personal data we collect. It applies to any user of our services.
We advise you to read carefully. We have done our utmost to ensure that it is clear, easily understandable and accessible at any time during your navigation. We strive to be as clear as possible. Terms not included can be explained by consulting our service.

If you would like clarification or if you have a question for us, you can contact our DPO via our "contact form" or by "phone" which you will find at the bottom and top of each page of the site in the "Contact us" tab.

Tools to manage your data and protect your privacy and security are available in your customer area. By using our services, you agree to this Privacy Policy. Please read these terms carefully.
We reserve the right to change the Privacy Policy at any time. The most current version of the policy to regularize our use of your information will always be available. If we have made any changes to this privacy policy, we will notify you via the e-mail address you have provided on the site.

DATA CONTROLLER:

CONTACT INFORMATION FOR OUR DPO.
You can address any questions relating to the protection of personal data on the online shop or send a request for your right of access to data protection via our "contact form" or by "telephone" which you will find at the bottom and top of each page of the website in the "Contact us" tab.

DATA WE COLLECT.
Customers: As part of your use of our services and your browsing on our website, we collect several categories of data that you cannot find in the details below.

These data are:
- Information you provide to us. When you create your account, you will be up to date on your profile or customer account. This information is, for example, useful data for your identification, your e-mail address, your photo, your bank details are not stored on our website.

- Information from your user services. We collect information about the services you use and how you use them. For example, email usage, data about your browsing on the site, the pages you viewed, your activity on the site, and transaction information.

We do not process special categories of data (sensitive data), data of racial or ethnic origin, political opinions, religious beliefs, health or data concerning people's sex life or sexual orientation.

MEMBER-RELATED DATA.
At the time of collection, we inform you whether or not the data is mandatory.

COMMUNICATED BY THE USER.
Personal Information:
Surname, First Name,
Date of birth Gender,
Email
Professional Category,
Location Profile picture,
Information related to exchanges with our teams,
Emails Dates and durations of phone calls,
Customer information,
Customer Experiences,
Focus Survey,
Legal structure,
Company Name,
Legal form, identity of the company's legal representative,
Legal documents,
Additional information about your profile,
Integration of your social networks,
Languages Information close to you,
Feedback
Opinion.

GENERATED BY YOUR USE OF THE PLATFORM.
Browsing data Cookies and IP address,
Transaction-related information,
Transaction details,
Recommendations
External recommendations following your requests,
Data relating to the use of secure messaging,
User IDs,
Date and time of sending,
Content.

STATISTICAL INFORMATION ABOUT YOUR USE OF OUR SERVICES.
For example, we have statistics on the use of the secure messaging system we offer (percentage of messages processed, response time); statistics on end-of-order ratings (customer reviews, average ratings); user login and browsing data, statistical data on the use of the search engine and the contact form; Usage statistics of the different modules. Statistics also include commercial data such as the number of orders placed, business volumes by category, and customers.

COOKIES.
We use authentication cookies, security cookies and cookies relating to the integrity of the site, location cookies, cookies related to the functionality of the site and services, analysis and search cookies and message delivery cookies. Data collected through user behaviour on the platform and the use of the different modules of the website.

PURPOSES.
The online shop processes your personal data, in particular when you log in to the website, register on the website, activity on the website or use the payment system. The data we collect allows us to provide, manage, protect and improve our services, develop new services, and also protect our users as well as ourselves.

DETAIL:
In particular, these data are to:
- Creating and managing your account,
- The use of the services of the site,
- For members, the optimization of your referencing in the search engine,
- For clients, the proposal of the most relevant search results,
- Ensure that the products offered are anti-spam tools,
- To protect our members from spam and to guarantee the quality of our service (in particular through statistics),
- Enable communication between users (service and customers) through the provision of secure instant messaging,
- Provide you with your documents (invoices, contracts, etc.); Verification of your company on the basis of your legal documents,
- Carry out a personalized follow-up to send you only relevant communications adapted to your needs directly related to the services of the site (for example: offer adapted products, invite you to update/complete your profile, etc.),
- Secure the online store as well as the data and exchanges taking place on other sites,
- The management of financial flows via the platform and in particular, the invoicing of orders and payments as well as, in accordance with the law, the fight against terrorism and money laundering,
- To develop our services to offer you new features and adapt to your needs: to this end, we carry out statistics to monitor the audience of the pages of our website and to monitor commercial activities and user behaviour on the platform. These statistics are anonymized as often as possible.
- Ensuring the quality of profiles, combating fraud, verifying profile information (e.g. location),
- Send you notifications related to your activity on the site such as, for example, when you have received a message, a quote, a payment,
- Communicate with you: The online store may use the information collected to communicate with you about products, services, promotions, studies, surveys, news, updates, and events.

LEGAL BASIS FOR PROCESSING.
The online shop processes most of your personal data within the framework of the sales contract that you concluded when you registered on the site via acceptance of our general terms and conditions of use. However, we are sensitive to data about you on the basis of your consent, legal obligations or to meet our legitimate interest.

DETAIL:
Service Contract : The online shop processes most of your personal data within the framework of the service contract that you entered into when you registered on the site through the acceptance of our terms and conditions of use. Thus, all the data that you communicate to us when creating and managing your profile as well as the data necessary for the creation, monitoring and invoicing of an assignment, the exchanges you may have with our support service or in the context of secure messaging and the communications that we send you, in connection with our services or the monitoring of your account are processed within this legal framework.

Legitimate interest: In addition, we also process certain data on the basis of our legitimate interest for management and security purposes, to secure access to our website, or to fight against fraud, to be able to justify our accounting (issuing invoices on your behalf and that of your business partners, justifying our service fees).

Consent: We may also collect your prior consent to the processing of certain data, for example for the reuse of your profile picture, carried out by our services, on commercial media or when you have not created an account on the platform but wish to receive our commercial offers/newsletter.

Legal obligations: Finally, we process certain data in accordance with the legal obligations imposed on us in the context of the management of payments made via the platform and in particular the fight against terrorism and money laundering.

RECIPIENTS OR CATEGORY OF RECIPIENTS.
The webshop is a provider of personal data via the website. Some of the services and features available to you require us to share information with other users or with our business partners. We may also share information for legal reasons or in the event of a dispute.

DETAIL:
The online shop is the recipient of the personal data via the website. We only disclose your personal data to third parties, companies or individuals in the following circumstances:
Where necessary for external processing purposes, and only in this case, we transmit this data to our trusted service providers who process it on our behalf, according to our instructions or according to a contractual agreement, in accordance with this Charter and in compliance with any other appropriate security and confidentiality measures. We may only share your personal data with them for the purposes set out below.

When it is necessary for the fulfilment of legal or regulatory obligations, legal proceedings. We retain or disclose your information if we believe it is reasonably necessary to satisfy any legal or regulatory obligation, legal process or administrative request, to protect the safety of any person, to address any issue of a fraudulent, security or technical nature, or to protect the rights or property of our users.

Important: The online store does not sell your data, information and documents that you entrust to us to third parties and we do not disclose personal and private information outside of the situations described in this Privacy Policy.

RETENTION PERIOD OR CRITERIA DETERMINING THESE PERIODS AND DELETION OF INFORMATION ABOUT YOU.
Summary: The online store stores your information on your account or account. In some cases, we may retain information about the purpose of the law or other texts, as described in this section, even if you delete your account. Subject to the exceptions below, The Online Store deletes your information or anonymizes it upon request. We do not retain your information in the following circumstances:

If you have placed orders, the online store keeps your billing details for a period of 10 years from the closure/deletion of your user account in order to comply with our accounting obligations, the payment of social security contributions and our tax obligations.

For members only, the online store also keeps for a period of 10 years the legal documentation allowing the verification of your company in order to meet the legal obligations of customers (project leaders / clients).

DATA SECURITY.
We have measurement tools and techniques for measuring and organizing the security, confidentiality, integrity, availability and resilience of processing systems and services / our information system and your data. Protect data from destruction, loss, alteration, unauthorized disclosure of personal data, storage or otherwise processing, or unauthorized access to such data. We are committed to implementing all available means to ensure the security and confidentiality of this data, in particular:

We encrypt most of our services using SSL technology.
We verify your email address when you create your account.
We conduct audits on data collection, storage and processing, including physical security measures, to prevent unauthorized access to our systems.
Access to personal data is strictly reserved for employees and service providers of the online store who need access to it in order to process it on our behalf. These individuals are subject to strict confidentiality obligations and may be subject to disciplinary action up to and including termination of employment if they fail to comply with these obligations.

TRANSFER OF DATA TO A THIRD COUNTRY.
All our servers on your data are kept and those of the service providers used to exchange and store this data are located in Europe and the United States. Very exceptionally, some of our service providers do not use the main establishment located in a state within the European Union that may transfer your data to that state. In this case, we only check their obligations with regard to the protection of our users' data.

Rights.
In accordance with the provisions of the Data Protection Act of 6 January 1978, you grant the right to access, rectify, delete, limit, object and transfer your personal data.

ACCESS RIGHTS.
You have the right to access your personal data on the online store. It allows you to get acquainted with data that is not available on you and, if you wish to obtain a copy.

RIGHTS TO RECTIFICATION.
In accordance with the applicable regulations on the protection of personal data, you may request from us the rectification of personal data concerning you that is inaccurate. In order to make it as easy as possible for you to exercise this right, we invite you to make these changes and additions directly to your profile. If you feel that other data concerning you needs to be or completed and you are unable to make this change on your own, we invite you to make the request directly in the your rights section of our data protection center.

RIGHTS TO ERASURE.
You have the right to obtain from us the erasure of personal data concerning you without undue delay, subject to our legitimate interest or any legal obligation requiring us to retain it. For security reasons and to avoid unwanted deletion of the account, we invite you to send us an email via our "contact form" or by "phone" which you will find at the bottom and top of each page of the site in the "Contact us" tab.
With respect to your profile data, you should keep in mind that search engines and other third parties may still retain copies of your public profile information for a period of time when you have agreed to be listed, even after you have deleted the information from the online store or deactivated your account. If you wish, you can exercise your right to de-referencing directly with these search engines. For example, to make this request to Google, you can use the tool provided by the search engine.

RIGHT TO RESTRICTION OF PROCESSING.
You can ask the online shop to restrict the processing of your data, for example, to temporarily make your profile unavailable on the website.

(a), where one of the following applies: personal data. In this case, let's hide the data about you, you have the opportunity to check the accuracy;

(b) you believe that your data is being processed unlawfully and that you object to its erasure and its requirement instead of its use;

(c) we no longer need personal data about you for the purposes of the processing, but the data is still necessary to enable you to do the same, exercise or defend legal claims;

(d) you have exercised your right to object pursuant to Article 21(1) of the General Data Protection Regulation. We carry out at the limit of the processing of your data, during the verification of whether the legal grounds we pursue on your right. If we decide to restrict the processing of your personal data, we will keep you informed.

RIGHT TO LODGE A COMPLAINT WITH A SUPERVISORY AUTHORITY:
The online store's blog communicates all over the world, including Europe. The online store has its main establishment in France. As such, the supervisory authority competent to hear any request concerning us, including, where applicable, a user's complaint, is the Commercial Court of Paris.

If you have any questions about the protection of your personal data by the online store or to exercise your rights on access, rectification, deletion, limitation or portability of your data, you can contact our DPO via our "contact form" or by "telephone" which you will find at the bottom and top of each page of the site in the "Contact us" tab.

Our customer service is at your disposal to advise you on our products or register your order from Monday to Friday from 9:00 a.m. to 6:00 p.m. via our " Contact form " or " telephone which you will find at the bottom and top of each page of the site in the "Contact Us" tab.